Payment

At TOLIX, we understand the importance of security when making online transactions. That is why we are committed to providing our customers with a safe and reliable payment experience.

We accept payments in the following currencies: EUR, GBP, DKK, SEK, NOK and CHF.

Our accepted payment methods include:

• Credit and debit cards: Carte Bleue, Visa, Mastercard, American Express
• PayPal
• Apple Pay
• Shop Pay
  

These payment options ensure that your order is processed quickly and securely.

When completing your purchase, you will be asked to provide your card details, including the card number, expiry date and security code.

For payments made via PayPal, Apple Pay or Shop Pay, you will be redirected to the relevant platform to complete the transaction.

TOLIX partners with Shopify, a trusted payment provider, to securely process transactions. We never have access to your banking information.

Shopify, based in Canada, ensures the security and confidentiality of your data in accordance with standards established by the European Commission.

All transactions are protected using SSL (Secure Sockets Layer) encryption technology, ensuring the security of your personal and banking information.

For additional security, a 3D Secure authentication code provided by your bank may be required to validate your payment.

For international deliveries, customers may be required to pay customs duties, VAT or other taxes directly when importing products into the destination country.

In the event of a refund, the amount will be credited to the account associated with the card used for payment.

If your card operates on a deferred debit basis, the refund may also be processed on a deferred basis.

Customer satisfaction is our priority, and we are constantly working to improve our delivery services.

For further information, please contact our customer service team by email at customer@tolix.com, or by phone on +33 (0)1 87 44 67 28, Tuesday to Saturday, from 10 am to 7 pm.